A little more joy in every shop

Create a free Aiwibi Australia customer account and receive 300 welcome points once. Sign in to view your points, member benefits and personal vouchers.

Points are added when a paid order is completed, based on product spend after all discounts, excluding delivery fees and taxes. VIP 1, VIP 2 and VIP 3 earn 5, 6, 7 points per eligible A$1. The order uses your tier at payment, before any upgrade from that order.

Create your customer account, follow Aiwibi on Facebook and Instagram, or subscribe to our emails. Each task earns points once per member. Baby birthday points are added automatically on their birthday, once each year.

At each year end, unused points sourced on or before 30 June of that year expire, including older remaining batches. Purchase points use the payment date; other points use the date received. July–December points carry to the end of the following year. Birthday points follow the same rule.

In My points, exchange the displayed points for a personal shopping voucher with no minimum spend, tier or task requirement. The voucher is valid for 30 days from redemption and can be found in My wallet. The campaign ends on 2026-12-31; already-issued vouchers retain their own expiry dates.

VIP 1 is free. Reach A$200 in eligible lifetime spend for VIP 2 and A$500 for VIP 3. Levels are permanent. VIP 3 members can claim 2 VIP 2 passes each calendar month. Each pass lasts 30 days from claim. A friend receives permanent VIP 2 and the VIP 2 upgrade reward; actual spend must still reach A$500 for VIP 3.

Save your baby’s birthday during registration or in My profile. It cannot be changed after submission. Birthday points are added automatically on their birthday, once per year; birthday-day registration is eligible. VIP 1, VIP 2 and VIP 3 receive 100, 200, 300 points. Birthday points follow the normal annual expiry rules. Any configured birthday voucher is valid for 30 days from issue.

Yes. Each eligible paid subscription order earns points when completed, after subscription discounts and other applied discounts. Renewal orders count towards eligible spend and upgrade rewards. A single-use voucher does not automatically repeat on renewals.

Points and personal vouchers cannot be transferred or exchanged for cash. Personal shopping vouchers are single use, have no minimum spend and cannot reduce product payment below zero.

An unpaid cancellation releases a reserved voucher within its original validity. A full refund reverses the order’s earned points and eligible spend while preserving the permanent tier. Used vouchers and the points spent to redeem them are not returned. Upgrade rewards are issued once per tier.